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Quick update, if you can call it that..
An email from "Scott" the Customer Service Executive to the Board.
He's as baffled as I am, he is apparently in touch with the "Technical Manager for the specific product"
Who is going to contact the suppliers
He also asked if I had used my club card in the transaction, as this could be very useful.
I wonder if he doesn't believe me? and I did ask the question. ( next stop "social media" )
As it happens CC points aren't applicable to cigarettes, but as I bought other items as well, I did.
Awaits update...
An email from "Scott" the Customer Service Executive to the Board.
He's as baffled as I am, he is apparently in touch with the "Technical Manager for the specific product"
Who is going to contact the suppliers
He also asked if I had used my club card in the transaction, as this could be very useful.
I wonder if he doesn't believe me? and I did ask the question. ( next stop "social media" )
As it happens CC points aren't applicable to cigarettes, but as I bought other items as well, I did.
Awaits update...