Nod
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- Nod (UK)
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WCMUT? Half a litre of throbbing goodness between my knees and 19" of fresh rubber to provide plenty of friction...
MCMUY was some proper customer service. Having ordered a load of senior cat food for (unsurprisingly) the cat, half of it was delivered as the normal, non senior variety. Having discovered this at 5:30pm, I fired off an e-mail explaining the error and saying that it had to be the senior variety (on vet's advice) and that also Maisie prefers it. Very surprised when the phone rang at about 7pm with a very apologetic lady accepting full responsibility on her company's behalf and who said that the despatch department had left so it was too late to shoot them all (which I commented might be a little OTT as well as non PC!). The correct stuff should be here soon along with labels to return the incorrect packs. Bit of a difference from the sun block experience just before the holiday which took ages to get sorted and refunded. Thanks to petconnection and boo hiss to the other shower (unnamed here but the bad feedback will stay on Amazon.)
MCMUY was some proper customer service. Having ordered a load of senior cat food for (unsurprisingly) the cat, half of it was delivered as the normal, non senior variety. Having discovered this at 5:30pm, I fired off an e-mail explaining the error and saying that it had to be the senior variety (on vet's advice) and that also Maisie prefers it. Very surprised when the phone rang at about 7pm with a very apologetic lady accepting full responsibility on her company's behalf and who said that the despatch department had left so it was too late to shoot them all (which I commented might be a little OTT as well as non PC!). The correct stuff should be here soon along with labels to return the incorrect packs. Bit of a difference from the sun block experience just before the holiday which took ages to get sorted and refunded. Thanks to petconnection and boo hiss to the other shower (unnamed here but the bad feedback will stay on Amazon.)