You can do a free search of company house to see if the company is registered there, it will give the details of both the company and directors addresses etc, it also lists whether a company has gone out of business.
Worth a try
I did this for her and found that the company still exists, it seems that their latest accounts were done in December last year. They have changed their business address on a few occasions though during the time they have been trading.
Have you looked on streetview to see what the premises is? Also look up the website on whois it sometimes pulls up a home address. Personally I'd have gone around long ago for a chat.
The streetview pulled up a house on the latest address that is listed on Company House. I agree, it should have been sorted ages ago.
whats the website or company name?
The company name is (REMOVED) and they are based in Birmingham.
As above - start with Whois, streetview (unlikely to be a limited company so companies house isn't a likely winner).
If that fails - try a new enquiry for a wedding next year - then arrange a meeting to discuss your needs
The new wedding enquiry is something that I'm looking at on their behalf.
Was it a company or a sole trader? Does she have the company number which should be on their stationery? Has she paid anything? Why left so late?
I'm not sure on the above, aside from the payment, she paid in full prior to the wedding as requested by them. So, they have got the money and the photos (I'm assuming the latter).
if that is the case then you may well get stuck with a bit of paper. Having. a judgement from the Country Court is not the same as having payment.
OP I realise its unlikely but is the photographer waiting for something from your friend? Or is there some reason you know of why the photos haven't been delivered
Everything has been paid off prior to the wedding day as requested by them, she waited about three months initially and got in touch at which point, they told her that they were still working on the photos/video etc... then the wait just carried on, they wouldn't answer phone calls or reply to emails.
Go round to their last known address and see if they're still trading from there, or get someone to go on your behalf if you'd rather not do this yourself. Take it from there.
Yes, this is something we are also considering.
As others said, all they do is refuse the mail and it bounces back.
It doesn't mean that is not their address.
This story really highlights why it is much better to hire the local tog who is well known in the community.
Sounds like these are rouge traders and probably pretended to be a pro tog on the day.
As I cover weddings myself, I did suggest that it would be better to have someone local, considering she is from Yorkshire and the company is from Birmingham. However, I didn't push that too much as it seemed as though her mind was already made up. I did offer to cover it for them, but they wanted me as a guest, so I chilled out and enjoyed the food instead.