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Can anyone help me understand what's going on here, and how to fix it or avoid it?
Sometimes, when my phone rings, I can't answer it. Usually you'd expect the phone app to pop up on top of whatever you're doing, with buttons to answer or reject the call. But that doesn't always happen. Instead, my phone is ringing away, but I don't have an 'answer' button. Even if I open the phone app, I just get the usual dialler screen as if it's waiting for me to initiate a call - it doesn't realise that there's an incoming call and offer to let me answer it.
It doesn't happen often but I'm sure you'll appreciate that it's incredibly annoying when it does happen. I haven't spotted any obvious pattern to it though. It can happen when I'm actively using the phone and also when it's on standby in my pocket. It can happen when the incoming number is one that's in my contacts list and also when it isn't. I haven't examined which other apps have been in memory at the time, but next time it happens I'll do that. (I've only thought of that since the last time it happened.)
Any ideas? Has anyone seen, or heard of, anything like this before?
My phone is a Xiaomi Mi A2 which is about 7 weeks old. It's running Android 9 (Pie), with the security patch level dated at 4th April 2019. The phone is part of the Android One programme, which means the UI is pretty much vanilla Android a la Google, with little or no crappy manufacturer specific software, and it's on a SIM-only contract so there's no crappy telecoms company software on there either.
Sometimes, when my phone rings, I can't answer it. Usually you'd expect the phone app to pop up on top of whatever you're doing, with buttons to answer or reject the call. But that doesn't always happen. Instead, my phone is ringing away, but I don't have an 'answer' button. Even if I open the phone app, I just get the usual dialler screen as if it's waiting for me to initiate a call - it doesn't realise that there's an incoming call and offer to let me answer it.
It doesn't happen often but I'm sure you'll appreciate that it's incredibly annoying when it does happen. I haven't spotted any obvious pattern to it though. It can happen when I'm actively using the phone and also when it's on standby in my pocket. It can happen when the incoming number is one that's in my contacts list and also when it isn't. I haven't examined which other apps have been in memory at the time, but next time it happens I'll do that. (I've only thought of that since the last time it happened.)
Any ideas? Has anyone seen, or heard of, anything like this before?
My phone is a Xiaomi Mi A2 which is about 7 weeks old. It's running Android 9 (Pie), with the security patch level dated at 4th April 2019. The phone is part of the Android One programme, which means the UI is pretty much vanilla Android a la Google, with little or no crappy manufacturer specific software, and it's on a SIM-only contract so there's no crappy telecoms company software on there either.