1. BBR

    BBR

    Messages:
    1,544
    Name:
    Brian
    Edit My Images:
    Yes
    Would be grateful for any feedback on experiences with dealing with Wex and MPB, in particular on prices offered when selling.

    Have used MPB both for buying and selling in the past and was quite satisfied but I have a lot of gear to sell and would prefer to do it in one transaction and face to face, and MBP cannot currently offer that. Have not used Wex previously.

    TIA
     
  2. Giles2373

    Giles2373

    Messages:
    397
    Name:
    Giles
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    No
    I've had great experience with MPB. Figures I've been offered by Wex haven't been worth considering, including on trade-ins for nearly new equipment I'd bought direct from them.
     
    PSILVERMAN likes this.
  3. Willo

    Willo

    Messages:
    680
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    Yes
    I don't think Wex offer cash only trade in which means you're stuck shopping with them. MPB have always offered me the better prices compared to Wex. You could try Camera Jungle, they are part of Jessops.
     
  4. Mike.P

    Mike.P

    Messages:
    4,024
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    No
    This

    I tried a while back and although they offered the best price it was trade in only.
     
  5. Box Brownie

    Box Brownie

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    6,006
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    No
    No experience with these two and not from personal experience (though I do have a Canon body to shift) but Camera Jungle came well recommended for both offer and service.
     
  6. gramps

    gramps

    Messages:
    32,005
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    No
    Yep WEX don't do cash and their prices rarely match MBP, (who can also fluctuate in offerings).
     
  7. Oldgrunter

    Oldgrunter

    Messages:
    12
    Name:
    Oldgrunter
    Edit My Images:
    No
    I recommend Harrison Cameras (Sheffield) even though I appreciate you'd rather face to face. Really good service done online when I sold some items a few months back.
     
    Last edited: Jul 11, 2018
  8. AMcUK

    AMcUK

    Messages:
    197
    Edit My Images:
    No
    I traded my old Pentax K100d against an "open box" Olympus E-M10 at Wex in Norwich.
    They spent almost an hour examining the body and lens, I needed to book the appointment.
    They gave me more for the body than I was expecting but didn't want the kit lens at all.
    I'd have no hesitation recommending them but as others have said you'd be trading in.
    I didn't price compare as the E-M10 was a bargain and I wanted to secure it for a trip.
    I also found that their used gear seems more expensive than Camera Jungle and MPB - I'd trust it to be good gear though.
     
  9. BBR

    BBR

    Messages:
    1,544
    Name:
    Brian
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    Yes
    Thanks guys. Much appreciated.
     
    AMcUK likes this.
  10. morph1909

    morph1909

    Messages:
    65
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    Yes
    I have used WEX once, offered a price then when they got the item changed it for no good reason. Hard to fight quite hard to get the amount originally offered. In the main ive found their prices quite low. I have used Ffrodes and they are very good.
     
  11. dave_bass5

    dave_bass5

    Messages:
    2,405
    Name:
    Dave
    Edit My Images:
    Yes
    I had the opposite experience with WEX. After they received my old 70-200 they called me and offered me £75 more as it was in better condition than i had marked it down for. Still a bit lower than i could get selling on here, but they had want i wanted in stock and as no money changed hands i was happy.
     
  12. EightBitTony

    EightBitTony

    Messages:
    351
    Name:
    Tony
    Edit My Images:
    No
    I recently sent a couple of lenses and a Canon 600D body to Wex. They told me both lenses have moisture in them, returned one they didn't want to quote for a repair (Tamron), I can't see anything wrong with it at all and it's been in a dry cupboard with silica gel. The Canon 100-400 L they say has moisture, they offered £540 and sent it to Canon (with my agreement up front) for a repair quote, which has come back neck-end of £380. I never had any issue with that lens, never used it in adverse conditions, and again, it's been in a dry cupboard with silica gel. So I'm a bit stumped. I only got the repair quote today. I asked them, given they would be getting a refurbished lens, surely the original £540 offer was now too low, waiting to hear back, but I may just ask for it back (which they made obvious up front was always an option). It's not that I don't trust them - but two lenses I've never had issues with, in a dry cupboard, both having moisture? Wasn't impressed.
     
  13. User.82148

    User.82148 Suspended / Banned

    Messages:
    858
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    Yes
    This does seem odd Tony. Are you going to get the Canon returned to you? Perhaps take it to your local LCE and see what they say.

    I have always found Wex to be reliable.

    To the OP, I don't think Wex offer cash only. Perhaps try LCE.
     
  14. nandbytes

    nandbytes

    Messages:
    3,675
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    Yes
    LCE offers are pitiful. I always wondered why anyone would trade in to LCE when they can get better offers from else where. But most people who trade in stuff to LCE do so in person at the shops and possibly not the kind that so much trading online.

    I have used Peter Walnes (https://secure.peterwalnes.com) quite a lot. He mainly sells on eBay than his website but his contact email is on his website. He pays in cash by bank transfer and offers excellent price.
    He'll pay for your postage also if you ask.
     
    Last edited: Jul 11, 2018
  15. User.82148

    User.82148 Suspended / Banned

    Messages:
    858
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    Yes
    I agree about the low prices from LCE but does Peter Walnes offer face-to-face?
     
  16. nandbytes

    nandbytes

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    3,675
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    Yes
    He is all the way down in Penzance. If you are willing to trek that far down south or are close by he might offer face-to-face. I have never asked since it's quite far for me and I have been happy doing it over the post.
    He had always honoured his offer to me (but I'd like to think I am generally quite accurate with my description)
     
    Last edited: Jul 11, 2018
  17. User.82148

    User.82148 Suspended / Banned

    Messages:
    858
    Edit My Images:
    Yes
    That's fine but the OP did want face-to-face, a service very few offer hence the suggestion of LCE.
     
  18. GTG

    GTG Suspended / Banned

    Messages:
    1,795
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    No matter where you go you will get rinsed dry trying to sell a bunch of different items in one go. Absolutely robbed blind
     
  19. killy

    killy

    Messages:
    2,634
    Name:
    MIKE
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    No
    Forget them Both and get a quote from Camera Jungle they pay cash and knock the socks off the others
     
  20. Al1944

    Al1944

    Messages:
    6,628
    Edit My Images:
    No
    And pay less than anyone else.
     
    tijuana taxi likes this.
  21. killy

    killy

    Messages:
    2,634
    Name:
    MIKE
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    No

    Not So in my experience or I would not have recommended them.

    I got 33% more from them - not to shabby!!!

    I presume that you have tried them??
     
    Last edited: Jul 12, 2018
    Al1944 likes this.
  22. EightBitTony

    EightBitTony

    Messages:
    351
    Name:
    Tony
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    No
    I've asked if they're going to up their offer given they'd be getting a refurbed lens. They've not responded yet. Tempted to get it back to use MPB to be honest, hadn't really known about them, but looks like a decent service.
     
  23. nandbytes

    nandbytes

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    3,675
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    Yes
    Even if they up the offer it's not going to be a huge amount. £100-ish max I'd say.
    Wex tests thier lenses and camera rather thoroughly unlike most other places. So if they say something is wrong might be worth having it checked out yourself independently.
     
  24. Al1944

    Al1944

    Messages:
    6,628
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    No
    "Not So in my experience or I would not have recommended them.

    I got 33% more from them - not to shabby!!!

    I presume that you have tried them??"


    Oh yes, otherwise I wouldn't have commented. If you got a third more than other quotes you did extremely well.
     
  25. nandbytes

    nandbytes

    Messages:
    3,675
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    Yes
    Various shops/people value somethings more than others. So you'll get better quotes in some places compared to others depending on item rather that shop alone. But these days they do match each other if you go back and ask. So it really helps to get quotes from a few places.
     
    Last edited: Jul 12, 2018
  26. tijuana taxi

    tijuana taxi

    Messages:
    9,833
    Name:
    Rich
    Edit My Images:
    Yes
    Ffordes are ok, they sell on a commission basis too.

    Done ok with MPB, none of them will ever be great, but that's the price you pay for selling to a dealer, much like part ex with a car
     
  27. justa1972

    justa1972

    Messages:
    1,286
    Name:
    Justin
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    Yes
    Used Camera Jungle and MPB and much of a muchness really.

    MPB usually offer more but they are getting slow these days - 5 days just to check an item ?
     
  28. realspeed

    realspeed

    Messages:
    5,801
    Name:
    Bazza
    Edit My Images:
    No
    Park cameras said my P?X lenses had dust in them, but I challenged and they admitted they were wrong, just trying it on. The had some young lad on the counter and I wantd a nikon 20-70m lens. After spending half an hour on the computer he said they didn't have one in stock. I said turn around and look in the display cabinet 6ft behind you. Guess what was in it????? he was too keen to try and show off his computer skills than using his eyes.
     
  29. hashcake

    hashcake

    Messages:
    5,234
    Name:
    Darran, Daz or ****
    Edit My Images:
    Yes
    I'm waiting for MBP to give me a quote on an item and was surprised when the email said 4-5 days to check it.
    Perhaps they are short staff and got a lot of kit to check, I can't think of any other reason as shoving a lens on a body, taking a few shots, checking the actuations and giving it the once is hardly a long process.
     
  30. justa1972

    justa1972

    Messages:
    1,286
    Name:
    Justin
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    Yes
    Yes would put me off using them again - they’ve had a few of my items since last Friday - maybe I’m being impatient but that’s quite a wait and means I won’t get my money until next week.
     
  31. Chipper

    Chipper

    Messages:
    1,681
    Edit My Images:
    No
    Last year, I had a 500m f4 to sell. Best price was from Mifsuds in Devon. Clifton Cameras in Dursley came in a close 2nd and got my vote as the fuel and drive to Mifsuds evened things out given the time taken to drive down there. MPB were the lowest price and unwilling to move on their price. If I recall correctly, their offer was at least £600 less than the next one. I think they rely on the convenience of their pick up service which to be fair I did use once or twice before I had more time. I haven’t used weX for used kit. I have the impression that reviews are quite variable and some love them and others not so much.
    Another piece of information that may help: a couple of years ago, I went to a photo show in Southampton. Mike Inkley was there; he’s an Olympus ambassador. Having been a Canon user for many many years with all the kit you would imagine a sport pro would have, he was knocked off his bike, injured badly and found that he couldn’t use heavy kit anymore. He switched to Olympus and traded all his kit in to Mifsuds. I have nothing to do with Mifsuds, by the way.

    So hope that helps.
     
    BBR likes this.
  32. keef32

    keef32

    Messages:
    543
    Name:
    Richard
    Edit My Images:
    Yes
    MPB, never had a problem.

    In fact, asked for a trade in quote Monday Afternoon, got the quote back in about 30 seconds. Accepted the quote Monday night, lens was picked up yesterday at 12.15pm... They have already inspected and accepted my trade and my new lens is being packaged up and sent as we speak.

    Great service!
     
  33. Craigus

    Craigus

    Messages:
    857
    Name:
    Craig
    Edit My Images:
    Yes
    WEX in my experience are incredibly picky with equipment. This is good if you are purchasing form them as you can be assured that anything used above a -9 condition rating will look like it has never seen the light of day.

    I have sent them lenses twice, both were literally as new condition and they came back and said they would have to downgrade my quotes once they had inspected them. Wasn't really impressed to be honest.
     
    JackBell likes this.
  34. justa1972

    justa1972

    Messages:
    1,286
    Name:
    Justin
    Edit My Images:
    Yes
    Keef32 - thanks that’s made me even more annoyed !
     
    keef32 likes this.
  35. Mr Pid

    Mr Pid

    Messages:
    121
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    Yes
    MPB have always been amazing when i've dealt with them
     
  36. justa1972

    justa1972

    Messages:
    1,286
    Name:
    Justin
    Edit My Images:
    Yes
    Onto the 6th day of MPB having my stuff and yet they are telling me it’s going to be another 24 hrs before they check it - bearing in mind today is Friday that means I won’t hear until next week !!

    Maybe I’ve been unlucky but that is poor service
     
  37. andrewc

    andrewc

    Messages:
    8,814
    Name:
    Andrew Cliffe
    Edit My Images:
    Yes
    Peak holiday season means that businesses are often short handed at this time of year.
     
  38. macvisual

    macvisual

    Messages:
    5,289
    Name:
    Peter
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    No
    I used MPB last year and agreed a price on a lens I was selling, took them a looong time to pay me. Not happy at the time!

    :(
     
  39. Pick

    Pick

    Messages:
    1,293
    Name:
    Allan
    Edit My Images:
    Yes
    I used MPB last year and agreed a price on a lens I was selling, happy with what they offered
     
  40. justa1972

    justa1972

    Messages:
    1,286
    Name:
    Justin
    Edit My Images:
    Yes
    Yes but someone else had stuff collected this week and it’s been checked !
     

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