Well, that was an Aladdin's cave! I had to go into the Jacob's warehouse to help pack my goods and was chatting to the warehouse guy. He was a Jacob's employee (not auction house) and this was his penultimate day after 31 years at the company
Having said that he was remarkably chirpy and said that lots of people had fallen into the trap of not anticipating the fees and VAT and so had either paid over retail or were refusing to pay altogether.
Nevertheless, a shame to see the bones being picked over.