To conclude, today I received a replacement pc from Curry's, which so far seems to be working as it should!
Although I am obviously happy with my replacement, I still think Curry's customer service is severely lacking when it comes to returns. Of course people that have bought something and not...
From what I read on the HP site, I was led to believe it may just require some minor adjusting of the BIOS, but of course that may not be the case. I really like the pc itself in every other way with amazing speed compared to anything else I have seen or tried before. It's a bit like getting a...
Thanks Chris and I wish I had known about Scan before as they seem to sell good spec pc's at decent price and with a proper support system.
As a computer engineer, what would your hunch be on the fault eg. a software fix/update required or a hardware issue .
It's brand new and faulty since new and I have a copy of a Curry employee stating that I am entitled to a repair, replacement or refund. Other than them trying to pull a fast one and suggesting I caused the issue (which I didn't) I fail to see how I have 'blown it' :)
I did find it strange that HP seem to have been listing the issue for some years.
I am aware of my right to a full refund but the pc itself when on, is so fast that the processing of images in Topaz, Luminar and Lightroom, it is well impressive. Looking at other reviews for that particular...
Bought a brand new pc from Curry's (that might have been my first mistake as the customer service has been shocking!) and right from the start there has been an issue with a black screen on start up.
Found on the HP web page, a workaround for black screen, which involved starting up using...
Thanks for the reply.
I eventually found out that it is an integrated card but still don't know about the Open GL3.3.
However for the purpose of the downloaded software (Skylum Luminar AI), the graphics card seems to be doing the job fine.
Can anyone advise if a 'AMD Radeon Graphics Processor (0x16360) card meets the requirements of Open GL 3.3 or later?
Currys/PC World didn't know the answer.
Work this one out. I had two deliveries scheduled for the same day. DPD delivered within a fixed time slot and was trackable on their app. Royal Mail claimed they couldn't deliver due to weather conditions :thinking:.
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