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Send the whole lot back, I personally would not have even gone in to any negotiation trying to get the cost of a new shutter or trying to keep the lens.
Even saying anything about the shutter count shows that your concern is not restricted to the damage from it being dropped you are also not happy that it has been worked like a dog. The saving wasnt that great when you think about the price new and the price you have paid you can get 10% quite easily from some places when buying "a kit" or combination of items I think the 10-22 is included in canons current cashback at the moment.
He has offered you a refund so you should be taking it, send it back RMSD He took your money and sent the camera so other than his streaching of the truth he is trusted. get your money back and stop asking him questions before you annoy him and he starts to say no.
Even saying anything about the shutter count shows that your concern is not restricted to the damage from it being dropped you are also not happy that it has been worked like a dog. The saving wasnt that great when you think about the price new and the price you have paid you can get 10% quite easily from some places when buying "a kit" or combination of items I think the 10-22 is included in canons current cashback at the moment.
He has offered you a refund so you should be taking it, send it back RMSD He took your money and sent the camera so other than his streaching of the truth he is trusted. get your money back and stop asking him questions before you annoy him and he starts to say no.