A couple of years ago when I got my Asus netbook I placed an order with laptops direct. stated in stock. after a few days went out of stock. I called them and they told me new stock due in 3 days. after this time I called them again, and was told they would get stock in 3 days. Again I called them and was told stock in 3 days. After this I cancelled the order to buy elsewhere. It then took a further 3 weeks to get a refund.
I placed the order with them due to the positive response I found when searching online. Im sure they are good but I had a bad experience!!