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I thought i would give it a go so am filling the form in. The section where it asks you to justify your complaint im a bit stuck with. I took out a credit card 18 years ago and PPI came with it, im pretty sure all i filled in was a form in the branch and handed that in. No one was giving advice on anything. Since it was never "sold" to me as such, im just wondering the best way of wording things. If anyone has successfully got anything back how did you word it?