I'm going to kill someone.
"you have escalated the case to a claim, the decision should be may by Paypal in 48 hours. Please accept our apology for the unexpected delay and inconvenience caused. "
They will not refund me and will wait for paypal to make a judgement? WTF!!!!!!!!!!
Update: DR have sent me screen shots that shwo they can't issue a refund as there's no option to do this until Paypal have investigated. Not much more I can do.
To that end I have bitten the bullet and ordered a used 60D and a Sigma 18-50 f2.8 from MPB Photographic. £100 over my budget and had to put it on my credit card as I haven't had the DR refund but with a week to go to my holiday where I plan on shooting classic race cars for 3 days straight I couldn't afford to wait any longer.
To that end I have bitten the bullet and ordered a used 60D and a Sigma 18-50 f2.8 from MPB Photographic. £100 over my budget and had to put it on my credit card as I haven't had the DR refund but with a week to go to my holiday where I plan on shooting classic race cars for 3 days straight I couldn't afford to wait any longer.
FFS!
Your refund will come from Paypal.
Now the claim has been escalated Paypal will claw the money back from Digitalrev and hold it until a decision is made, then pay the money to whoever it decides is entitled.
You should have done this last week, and it would have been dealt with by now.
If you had done that in the first place this whole sorry saga would have been avoided.
Let's not be too hard on our Horney friend. I do think this kind of stuff should be finding it's way into their forum here though. It's all well and good them chucking cheap prices and speedy delivery at everyone, but people should know that there are 2 sides to the DR coin.
It came from Paypal.
To be honest thats not a good idea - although its fairly typical of a grey importer - one item didnt get through so we'll try another one - trouble is if customs are investigating one importation they'll have your address on a watch list, and another attempt will get picked up and could get you into more trouble (you do not want HMRC deciding to audit your affairs - thats a real ball ache even if you are fully clean)
My view would be that as DR have failed to deliver the item to you as promised they should refund your money - then you can buy from someone who is weither a uk supplier or a grey importer who fulfils from a uk centre and handles the import themselves
As for keeping addresses 'under investigation' ; are you telling me that it's enough for me to just ring HMRC and report people and instantly not only they are investigated but their address is put on the 'watch list'?
He didn't say that. He didn't imply any direct connection between reporting someone and HMRC opening an investigation.
I do understand why you, as registered seller, don't like the idea of competition.
Anyhow is there a way to add posters to ignore list.
I once read a story about a guy with a fancy grey market camera. He went on holiday. When returning from abroad he was given a bit of a search by customs. The story goes that they checked the serial number of the camera and ascertained it was grey with no duty / tax having been paid. The story goes that the camera was confiscated by customs. Now I don't know if there is truth in this, but it's certainly food for thought.
You obviously don't understand at all!
The clue is in the name "Lenses for Hire"
Heather
Yup, you click on 'popeye88' 'View Profile', 'User Lists' and then select 'Add popeye88 to Ignore List'. I suggest everybody follows those instructions. Goodbye, and next time try not insulting one of the most respected and helpful members of a forum.
I'll do this as slowly as I possibly can. Repeat after me.
There
is
no
address
watch
list.
.
It is entertaining to read all 'reasons' for not ordering 'grey imports'. Always the same people perpetuating same rubbish.
I do understand why you, as registered seller, don't like the idea of competition. I do. But others? The only reason that I can think of, would be either undeclared interest, or resistance to change.
companies that rent out staff never sell gear. Ever. Completely unheard of. Next time I'll make sure that I call them just to check
And you said this in reply:I got that info from customs and revenue when I last reported someone for VAT evasion - their response basically said (and i'm paraphrasing) "thank you for the information on XYZ , even if we are unable to bring charges this time, all addresses under investigation are kept on a watch list for further offences, so all information is useful even if it does not result in imediate action"
As for keeping addresses 'under investigation' ; are you telling me that it's enough for me to just ring HMRC and report people and instantly not only they are investigated but their address is put on the 'watch list'? If they move, is that address still on the 'watch list' or the address is removed and new one automatically added?
OK popeye88, you want to talk about my hidden agenda? That's OK. But it's a bit dull I'm afraid.
Here's what happened.
big soft moose said this:
And you said this in reply:
I thought you had misunderstood or misrepresented his post. I'm not saying that I thought that was deliberate. But big soft moose's post did not state or imply that the mere act of reporting someone for VAT evasion would trigger an investigation by HMRC. The response from HMRC, as reported by him, might be read to imply that the address of the person he reported was already under investigation; but I'm not sure even that is justifiable.
So in the interests of fairness and trying to keep the discussion on track, I tried to point that out to you. I thought that an unconnected third party pointing it out would be less inflammatory than if big soft moose pointed it out himself, because if he'd done it then it would immediately be into a sort of "oh yes you did", "oh no I didn't" situation.
That's my agenda. Sorry if it disappoints.
I also don't have any "undeclared interests". I'm the owner of a business which hires out photographic equipment and I pay a modest sum each month to the owners of Talk Photography in order to be allowed to say that here. Obviously I have views on tax evasion and illegal competition, and they're not a secret either. I've posted them at various times on TP but I'd be happy to share them with you if you're interested.
While tax evasion is illegal, the notion often perpetuated here that any tax avoidance is legal is not correct. People / companies using aggressive tax avoidance schemes (IoM trust fund loopholes are the most recent ones) are being regularly investigated and prosecuted by HMRC. But that is probably topic for another thread.