1. Johnraiders

    Johnraiders

    Messages:
    175
    Name:
    John
    Edit My Images:
    Yes
    Hi

    Thought I’d update firmware before selling.....its stuck at 9%.
    Tried different cards etc, formatted, SD and CF always gets to 9 and stops.
    Camera gets warmish,going from 1.3.3 to 1.3.5.
    I’m using a Mac to download the firmware.
    Any ideas ?

    Thanks
    John
     
  2. twist

    twist

    Messages:
    14,365
    Edit My Images:
    No
    Dont use a Mac for camera FW updates in my experience.....

    See if their are any drivers the update requires before applying the update.
     
  3. Johnraiders

    Johnraiders

    Messages:
    175
    Name:
    John
    Edit My Images:
    Yes
    Ok digging out old windows laptop....
     
  4. Canon Bob

    Canon Bob Loves the Enemy

    Messages:
    10,194
    Name:
    Bob
    Edit My Images:
    Yes
    Have you got a lens on the body during the update?
     
  5. wave01

    wave01

    Messages:
    1,428
    Edit My Images:
    Yes
    I have done all my updates on a mac never a problem
     
  6. wave01

    wave01

    Messages:
    1,428
    Edit My Images:
    Yes
    there are a couple of posts about this happening on the net. but in the end they seem to keep trying and it goes through.
     
  7. Johnraiders

    Johnraiders

    Messages:
    175
    Name:
    John
    Edit My Images:
    Yes
    Downloaded file on windows, formatted SD card, still the same 9%.
     
  8. Box Brownie

    Box Brownie

    Messages:
    6,121
    Edit My Images:
    No
    What is changed from 1.3.3 to 1.3.5

    i.e. really vital to update???
     
  9. Johnraiders

    Johnraiders

    Messages:
    175
    Name:
    John
    Edit My Images:
    Yes
    Prob not, but now it’s stuck, so camera a brick without getting update done
     
  10. Johnraiders

    Johnraiders

    Messages:
    175
    Name:
    John
    Edit My Images:
    Yes
    Trying 1.3.4 same 9 %
     
  11. Johnraiders

    Johnraiders

    Messages:
    175
    Name:
    John
    Edit My Images:
    Yes
    No lens on body to start, tried with a lens no difference. Will leave it a 9 see if it goes through.
    Changed to fully charged battery.
     
  12. Canon Bob

    Canon Bob Loves the Enemy

    Messages:
    10,194
    Name:
    Bob
    Edit My Images:
    Yes
    Now that you've got a lens on it, press the shutter/AF-on button when it stops at 9%
     
  13. Box Brownie

    Box Brownie

    Messages:
    6,121
    Edit My Images:
    No
    Failed update solution(s)
    --------------------------------------------------------------------------------------------------------------------------------
    https://support.usa.canon.com/kb/index?page=content&id=ART136286&cat=EF&actp=LIST

    Though this is when a specific lens is attached still might have some relevance?

    Description
    Recovering from a failed firmware update procedure with the EOS 5D MkIII and EF 40mm f2.8 STM
    Solution
    For the EOS 5D MkIII

    We have found that the EF 40mm 2.8 STM firmware update failure with the EOS 5D Mark III can occur if the camera has Battery Info Registered and if the Battery Info is checked right before the firmware update is applied.

    To restart the firmware update please follow the below procedure.

    1. Remove the battery from the camera and remove the lens from the body, do not remove firmware update card.

    2. Reinsert the battery and in the camera's menu go to "SET UP3" and select "Battery info."

    3. When the battery info is displayed press the "INFO." button found next to the MENU button to display registered batteries and select "Delete info."
    NOTE: If "Register" is highlighted that means that no batteries are registered so you can proceed to step 5

    4. Delete all registered battery info displayed.

    5. Remove battery from camera and reattach 40mm lens

    6. Reinsert battery, "Firmware update failed. Try updating again." should appear, select OK to proceed with firmware update. Please ignore Current Version 0.0.0. Update should complete as normal with no issue.

    ---------------------------------------------------------------------------------------------------------------------------
    Hope you can get it sorted out OK
     
  14. Canon Bob

    Canon Bob Loves the Enemy

    Messages:
    10,194
    Name:
    Bob
    Edit My Images:
    Yes
    This is for a failed lens firmware update when using the 5D3 to update the lens firmware (also happens with the 1DX)
     
  15. Box Brownie

    Box Brownie

    Messages:
    6,121
    Edit My Images:
    No
    Yes I know but I did say might have some relevance (to get out of failed/stalled) firmware update issues???
     
  16. Box Brownie

    Box Brownie

    Messages:
    6,121
    Edit My Images:
    No
    The only other ref I could find stalled firmware updating was if someone has installed(?) Magic Lantern Firmware.
     
  17. Canon Bob

    Canon Bob Loves the Enemy

    Messages:
    10,194
    Name:
    Bob
    Edit My Images:
    Yes
    Yes, my advice was based on that report.....9% also.
     
  18. Johnraiders

    Johnraiders

    Messages:
    175
    Name:
    John
    Edit My Images:
    Yes
    Success ! Pressing AF and or shutter button got it to carry on. Settled on 1.3.4
    Thanks for the help. Now it’s off to eBay.
     
    Bebop, Canon Bob and scottishguy like this.
  19. Bebop

    Bebop

    Messages:
    994
    Edit My Images:
    Yes
    Glad it worked! I've never had any problems with my Mac and firmware updates.

    I've just updated my 5D3 and 5D4. I was interested to see the instructions differed slightly. One said no lens should be attached whereas it wasn't mentioned in the other. Also one said it should have a non automatic mode selected and there was no mention of this with the other. It made me realise, it's worth reading the instructions carefully even if you've done it before! Not saying this was your problem, but I almost pushed on without reading them!
     
  20. Johnraiders

    Johnraiders

    Messages:
    175
    Name:
    John
    Edit My Images:
    Yes
    Reading the instructions..... should’ve done that, I will from now on.
    Of course a scammer bought it on EBay, so that was a waste of the listing, will have to wait for next ebay offer.
     

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice