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- David
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My wife has this printer and the main Black does not print so she cannot print text. She can still print photos because it uses the colour inks and the photo black. It appear from Google that many have experienced this issue but I cannot find a solution yet. There is no reason to believe that the Black cartridge is blocked though I have tried deep cleaning. Many of the others on the Canon forum with the fault have used extensive cleaning and new cartridges with no effect. I uninstalled and re-installed the printer driver. Also as it is a WiFi printer, I have tried printing from my own PC but the result is the same. One of the other sufferers discovered that by setting the paper to glossy, it will print the text using the Photo Black ink but this is not a solution. Several believe that it is a hardware fault which the TS6220 also suffers. We have only had this printer 14 months so do not really want to dump it and buy a replacement (it will not be Canon). Does anyone on this forum have any knowledge of this issue and a solution.
Dave
Dave