I lost my clients' slideshow galleriesd for a week last month and the fuctonality of the fonts, colours etc; wasn't woring 100% either. The Support person initially decided that the problem was something other than the one I was reporting and we went around in circles for 2 days until she got rid of her mindset and actually read what I'd written. :nono: Told me they fixed it after 3 days and they hadn't. In fact checked my site and there was a picture of 3 kttens where my site title should have been. Kittens? Had they actually looked at their "fix"? :bonk: Today, bulk uploads wouldn't get through the import stage without me logging of and back on again each time. Logging on was very difficult too. No response to 3 tickets and 3 emails. Result? I finished after 8pm today, when I should have wrapped up by 4. I pay for this rubbish. Not for much longer.:thumbsdown:
Some upgrade.