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Can anybody help, please ?
Had CS6 for just over a year now, complete with 3rd party plug ins, & had no problems whatsoever.
However, recently had pop up "windows has encountered a problem with .... & needs to close", resulting in online discussions with Adobe technical who insistent that the problem is entirely down to the plug ins, & "prove" their assertion by getting me to use the option to open without the plug ins. They're entirely unhelpful & repeatedly close the case file, saying they cannot help.
This equates to both a monumental waste of money, & a growing backlog of work & self education.
Anybody else had similar, & have suggestions how best to resolve ?
Rudolf
Had CS6 for just over a year now, complete with 3rd party plug ins, & had no problems whatsoever.
However, recently had pop up "windows has encountered a problem with .... & needs to close", resulting in online discussions with Adobe technical who insistent that the problem is entirely down to the plug ins, & "prove" their assertion by getting me to use the option to open without the plug ins. They're entirely unhelpful & repeatedly close the case file, saying they cannot help.
This equates to both a monumental waste of money, & a growing backlog of work & self education.
Anybody else had similar, & have suggestions how best to resolve ?
Rudolf