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This is what Ffordes are saying..........:bang:
Steve Byford
to me
show details 28 Oct (5 days ago)
James,Your annoyance should be directed to Canon, it is not just a screen that it required it is the holder for the screen which is a spare part not a user changeable item, Lehmanns the Canon repair agents did not have this in stock and we are waiting for them to supply it, when we have this your camera can be fixed relatively quickly and returned to us/you.Ultimately if it was just the screen that was damaged then the camera would have been back with you a while ago but it is not.
All though I can understand your annoyance, This is is not in the hands of Ffordes, if they are waiting for parts it is out of their hands , As they say if canon do not have the part Ffordes can not magic one out of thin air.