All of the answers above are helpful, but I'll try to go into a bit more detail.
We don't use this type of lighting for any kind of still photography, it's OK for video, or for applying makeup, or for Zoom calls, it's a very poor choice for product photography because it's a very blunt tool - you need to be able to control the size of the light source, and that means using flash with various light shapers (aka modifiers). So, if you can do so, I would return them and spend the money on better tools.
It's generally good to set the exposure manually, but that isn't your problem here. Your problem is that that you don't understand the basics of the Inverse Square law (the most basic rule of lighting). Basically, and roughly, if a light is twice as far away from a subject then 3/4 of the light is lost. Why does this matter?
It matters because you have two lights, and some bright spark told you that they both need to be in front of the subject, pointing at the subject (typical beginner mistake but that's a separate subject) and so the background, which is behind your subject, receives a lot less light and so photographs as grey.
The complicated way of dealing with this is to understand that you are in fact photographing two separate subjects (actual subject and background) and have at least one light (two are often needed) to light the background separately, but that would be very difficult with the lights that you have anyway.
The simpler approach is as suggested by
@sk66
This is not how I would normally go about things, but; I suggest that you use your computer monitor as your BG (displaying a white image).
You could also use software to cut out/replace the BG rather than adjusting the exposure (or selective exposure of BG only)... but I'm guessing that you would be quite dependent on the program to do it for you at this point (it won't always do a great job by itself).
Just forget about having a white background at the time of the shot, and cut the subject out of the background on computer, with a bit of practice it's a very quick and simple process and always does a better job than trying to get the background right in camera. And, one of the reasons why it's better is that if you're not photographing on or against a white background your shots won't suffer from unwanted light bouncing on to the subject.