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As I have not used PCs and Macs (as the OP requested) I shouldn't be commenting here but it always surprises me when there are complaints about PCs crashing.
Perhaps I have been very lucky but in the many years I used XP my machine never crashed. I don't mean hardly ever, I mean never. I kept it updated, ran security software regularly and kept the PCs as free as possible from rubbish. When I changed to Windows 7 I had the same experience and now on Win 10 for some time there have been no problems too.
Given the huge number of PCs there will be some that fail but I wonder how many crashes are the result of user error, or user disinterest.
Dave
Thinking back to when I used to use Windows, a lot of the issues used to occur when the issued an update. In one or two cases it bricked the machine and required a re-install from disc image. Windows 10 was one prominent example.