MPB dissapointed (but not now)

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Hi
Just to confirm I have accepted your new lower offer but would like to inform you that this is the very same camera I bought from you on the 8/2/18 and has been virtually sitting in the box since.
You sold it as in Good condition, you charged me £284 if you check back. have the receipt with condition classed as good. its had maybe 30 shots other than to check it was working.
As you can imagine I’m not very happy and will be sharing this with a lot of my photography friends.
Would you care to explain how you miss classified it as good condition when you sold it to me,I myself was surprised when it arrived and did look well used to me but didn’t bother to contact yourselves
As I planned on reselling to you at some point.
Anyway after being a customer of yourselves for sometime Ive decided that after the pick up of my next item due tomorrow I will not be using your services again.
Thats a £145 down without it even going out of the house.
Other friends of mine have noticed discrepancies such as this but I tended to ignore them as Ive always found your service to be good ,until now.
Anyway ,wanted to get this off my chest as im rather peeved right now.
regards

this in response to an email after checking the camera which good would be £190,they dropped it to £145
here is their email

Hi Christopher,

I can confirm that your equipment with reference TX-2112268 has been received and checked by our team of product specialists.

We have had to make some adjustments to pricing based on the actual condition of your items. This is due to the high level of wear to the body of the camera.This places the item in our 'Well Used' condition category.

anyone else has similar issues.
as I say ive usually found them good to their word but im p...ssd with this.
but not a lot I can do.
 
fair play to them,ive just had an email and they will honour the original quote
will continue to use them now.
 
Last edited:
Hi @SsSsSsSsSnake - apologies we didn't receive a notification for this post so I am only seeing it now.

Glad to hear everything was okay in the end with your quote. Please feel free to get in touch with us in future if you have any queries :)

Thanks,

Clare
 
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