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why wasn't it in the ads ?Actually that reminds me, I must email them.
(Received 10am 1st of the month.)
It was for a week or so, no interest whatsoever...so off it went slightly less than advertised, but no P&P charges and no ( potential) Hasslewhy wasn't it in the ads ?
Just wondering if anyone else is seeing their standards slipping?
Within the last 2 months I’ve bought 2 high value items from them (actually i bought one of them twice) and both have had problems.
A sigma 120-300 that had a fubar OS system (worked in reverse if you can believe it). They took it back sent it in for repair apparently then sold it to me again with exactly the same issue. No idea what their testing process actually is, I sent in a detailed report of bodies testing and methodology to recreate. The second time the lens went back it was straight up on their site the same day so had obviously not been addressed.
The same thing has just happened with a Nikon 500mm F4 - mostly refuses to autofocus on a number of bodies (750, 500, 810) just makes a rapid clicking noise in the barrel, when it does focus its squeals like a pig. Returned yesterday and its already on the site.
Really not impressed by their quality control and the reselling of problem items instantly.
Please note the motor on this lens is noisy when used in autofocus mode, but this doesn't effect functionality.
This one?
Just wondering if anyone else is seeing their standards slipping?
Only positive things to say here, although I've never bought, only sold.
I sold one body, for a price I was happy with,
and later on a lens that was quoted, as I thought, a bit on the low side, but it was only gathering dust, so I thought what the hell and sent it for appraisal.
When the money hit my bank account it was a few quid higher than the quote,
a price I was more than happy with
Thats 3 of us in the same threadSame for me when I sold a lens to them a couple of months back
You bought a NEW camera and lens, and the camera was as you said ...?I recently traded in some equipment and brought a new camera and lens, lens was fine camera had a duff battery and a clip broken inside the battery compartment, one email to them and two batteries sent out in the post next day as a replacement and a refund of £25 for the broken clip.
Happy with the service I received.
I had issues the last few times I have dealt with them, however upon contacting them the issues were quickly resolved to my satisfaction.
Did you get your focus issue sorted out in the end Keith ?
You bought a NEW camera and lens, and the camera was as you said ...?