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- Stewart
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I've lost one of the keys to my VW Golf. So I contacted the local VW dealer and asked what the procedure is to get a replacement.
1. I have to go in there with my V5 document, photo ID, and proof of address. - OK, I get that, they want to be sure that they're only making a key for the actual owner of the car.
2. I have to pay up front. - Well, their house their rules, I suppose. He didn't mention the price, so that's a surprise waiting for me tomorrow, and I bet it won't be a pleasant surprise.
3. The key has to be manufactured in and shipped over from Germany, which will take around 10-14 days. - OK, if the key is going to be made specifically for my car, I can appreciate that it might not be quick and easy.
4. When it arrives, I have to take my car in, plus any other keys I have, so that they can all be programmed together. - Wait, what?
This is what I don't understand. Why does it need to be specially made in Germany *and* then also need to be programmed for my car? If it needs to be programmed, what can't it be a simple generic blank? Alternatively, if it's specially made in Germany specifically for my car, why doesn't it come ready to use?
What am I missing? Can somebody explain?
1. I have to go in there with my V5 document, photo ID, and proof of address. - OK, I get that, they want to be sure that they're only making a key for the actual owner of the car.
2. I have to pay up front. - Well, their house their rules, I suppose. He didn't mention the price, so that's a surprise waiting for me tomorrow, and I bet it won't be a pleasant surprise.
3. The key has to be manufactured in and shipped over from Germany, which will take around 10-14 days. - OK, if the key is going to be made specifically for my car, I can appreciate that it might not be quick and easy.
4. When it arrives, I have to take my car in, plus any other keys I have, so that they can all be programmed together. - Wait, what?
This is what I don't understand. Why does it need to be specially made in Germany *and* then also need to be programmed for my car? If it needs to be programmed, what can't it be a simple generic blank? Alternatively, if it's specially made in Germany specifically for my car, why doesn't it come ready to use?
What am I missing? Can somebody explain?