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Anyone bought from these guys? Ordered a 24 - 105 L on 17th. Conf email came in all good. Then Monday afternoon an email drops in saying they want more proof I am who I say. So Tuesday morning I scan, my driving licence, the Debit Card I used, & a Bank Statement and send in. Nothing all day. This morning a new email comes in, saying they need a bill, so I send my BT phone bill PDF. Then I get an email back telling me it has to be a utility bill. Now I live with parents so dont have any utility bills. I email again, explaining this. Also requesting a refund for the extra £8 I spend to get delivery within 3 days. Again now I hear nothing. I cant get though on the phone. The total sum has been taken out of my account on Monday 19th.
Where do i stand on a full refund?
Where do i stand on a full refund?