^^^ this, perfectly normal for boxes to have been opened from Panamoz.
As for the shutter count I'm not sure what that is, seems odd as that's a crazy amount of actuations. Maybe try a different site such as this
Free online tool to determine the number of shutter actuations. Click through to find out how many shots your Sony A7C has taken.
www.apotelyt.com
Or download the A7Tool app and see if that works
A7Info zeigt EXIF- und MakerNotes-Daten aus Sony-Bilddateien – mit Unterstützung für alle A1-, A7-, A9- und 6xxx-Modelle. Kostenlos für Windows und macOS.
www.soens.de
Lastly, you could try this. I've never tried this so don't know if it works
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