I bought this as an upgrade years ago. I changed my computer and it won't accept the code so I called |Adobe and they sent me a code by mail. a couple of weeks ago. Tried installing it today and it is asking for a supporting product code as there no LR5 on my computer. Went on chat with Adobe and they wont help. They can see LR5 and 6 on my account but say LR5 is also an upgrade. It was, from 4. They say they can't find 4 on my account and hey need proof of purchase of LR 4!
" I understand as per new policy we need full license serial number to fix that issue" they said.
I might have changed my account sign in but surely they could find it by my home address?
Any ideas?
Maybe I should just have pirated it like everyone else
" I understand as per new policy we need full license serial number to fix that issue" they said.
I might have changed my account sign in but surely they could find it by my home address?
Any ideas?
Maybe I should just have pirated it like everyone else
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