Windows PC crashes when exporting from Lightroom

[Miss Cupcake]

My PC powers down literally like the plugs been pulled when I'm exporting from lightroom. Its got so bad I now can only export 2 or 3 images at a time. Anyone know whats causing this?

 

[mark richards]

could you tell us , what type of machine you are using, how old is it ? ram size, etc .

 

[mark richards]

have a read here :https://www.lightroomforums.net/threads/lightroom-crashes-computer-when-exporting.5302/print

 

[Fuji Dave]

If the above link wont work here is one


https://www.lightroomforums.net/threads/lightroom-crashing-windows-version.29882/#post-1200249

 

[troutfisher]

If you have graphic acceleration turned on in LR, turn it Off

 

[Mag1cp2x]

Could be your anti-virus is kicking in in the background when the process starts and 'burning up' the available memory.

 

[Miss Cupcake]

could you tell us , what type of machine you are using, how old is it ? ram size, etc .

Sorry but Ive been poorly with a virus so apologise for my delay in replying.My PC details attached. I bought it April 2013

 

[Miss Cupcake]

So far Ive checked the fans working fine and not dusty

 

[Miss Cupcake]

ok so one of the threads above says to check the memory usage via task manager. So Ive just exported 34 files in LR and checked the task manager screen whilst LR in operation. Havent a clue what it all means though! Can anyone help?

 

[PaulButler]

I had this a while back. I would export a few files without issue, but if I tried 25+ it would just shutdown. In my case it was inadequate cooling and the processor was getting too hot so the over temp protection kicked in and shut the pc down. Your processor is running at 100% so is working hard and therefore getting warm. Check the cooling. I used a program called Core Temp to monitor the cpu temps http://www.alcpu.com/CoreTemp/ - it may help diagnose.

 

[neil_g]

Yup first thing that springs to mind is thermal shutdown. If you load something like speed fan and watch the temps while exporting to see what they are before it dies. Also what your normal idle temp is.

Could be the cpu heatsink clogged or thermal paste failure.