I've bought a Nikon D7100 body and a Tamron 24-70mm F/2.8 Di VC USD from HDEW more than a week ago and nothing ever since! Called the HDEW several times. Here is my mail that I've sent for HDEW! I just wanted to share my experience with HDEW here is my last mail that I've sent for them:
Hi,
My order hasn't arrived yet! My order number is: ....
Despite I've called in 4 times and I wrote an email as well my stuff still nowhere!
I've called in first on Saturday and the gentleman from costumer service said that he can't give me any information about my order despite the delivery date is passed already on Saturday. He said that to call in on Monday around noon. I've done it as it was told for me. I spoked a lady from costumer service who said that she hasn't got information about my order as she waiting for update and as soon as she got it she was gonna write an email about it. Phoned the company again as no email for four hours after our conversation about the problem. She told me my Nikon D7100 gonna delivered today and she still hasn't got information about the lens that I ordered and she told me she gonna let me know about the lens via email! No email, no camera.
Please let me know what's happening ASAP!
Thank you,
Marton
Please just understand my frustration as I've paid a lot of money and I haven't got any information about my stuff!