Received the following email today - Looks like I may get the cards I ordered afterall. Fingers crossed.
ZoomBits are now under new ownership!
The new owners of this website are now The Rok Group. The previous owners are in the process of going into liquidation, and have called a meeting of the creditors of the company in relation to this. Further details will be posted as they become available.
Please do not worry about your recent order with us. From our records, we see that you are still awaiting delivery of your order placed recently. During the time since placing your order, ZoomBits has undergone a change of ownership and The Rok Group are pleased to announce the purchase of this site on 14 October 2010.
The Rok Group has no association with the previous shareholders or Boards of the previous owners of this website.
We are pleased to announce that we are fully committed to helping all customers with orders identified as being paid for and outstanding, or paid for and not yet fulfilled by the previous owners. These 'outstanding orders' according to records, date back to the period 28 September to 13 October. If you have any queries about an order previous to 28 September 2010, The Rok Group are prepared to look at each case individually - although The Rok Group has no legal obligation to do so. This is the beginning of a new process of striving to achieve excellent levels of Customer Service with all previous and future customers.
It will take up to 10 days from today for us to get the site fully operational.
It is our intention to first deal with you, as a matter of priority, as a valued customer with an outstanding order. As you have been affected by this change of ownership, we will be contacting you again in the next few days and you will be offered a number of options to resolve your particular order. We are working with the previous owners payment providers to resolve this situation as fast as possible.
We appreciate that this may have been a stressful time for you having not heard from us sooner, particularly when no information or contact has been provided to date. This is the first instance that we, The Rok Group, as the new owners, have been legally able to contact you our valued customer.
We will begin contacting all of our customers with outstanding orders from Monday 18 October 2010, so that we can begin speedily resolving your order.
We look forward to contacting you further next week.
Kind Regards,
The ZoomBits Team
(Rok Group Limited)