Hello,
Forgive me my bad English.
I'm happy I did't buy a camera at Rolandtrade.com
I have had sent severel mails to Peter Claus but when I sended the last one I heard nothing more.
The answers he gives are mostly very short. And he do not replay the questions that you have made.
It surprised me that this site is still running.
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http://digital-photography-school.com/forum/general-chit-chat/88837-rolandtrade-online-shop.html
http://www.talkphotography.co.uk/forums/showthread.php?t=181596
Hello Peter,
I cant find a good review about your store. Above this site you see 2 links. What they say there makes me angry to place an order in your store.
Perhaps you can say something positives about your store by signing in on one of these forums at the top of this page
How long exist your web-shop. What is your Chamber of Commerce ( Kamer van Koophandel) number?
What kind of securities do I have when I pay an order by credit card?
From which country will the goods be delivered.
When I call to *** Haag why dont I get someone at the telephone? They say : please enter the extension followed by the hash key. I dont know what they mean with that.
When the reviews will get positive I will maybe order a camera.
Isnt there a site in your country like the Dutch site
www.kieskeurig.nl Here you can see what the score is from the shop.
http://www.kieskeurig.nl/digitale_spiegelreflexcamera/canon/eos_7d_body/prijzen/347929/#prijzen.
http://www.ciao-shopping.nl/Canon_EOS_500D_DZ__1336607
http://www.beslist.nl/elektronica/d...npySlaSe/Canon_EOS_500D_Kit_(18-55mm_IS).html
http://www.thuiswinkelen.nl/consumenten/ All the sites you see above are connected at home shopping guarantee
Have your site also such a guarantee?
I hope I will still hear something of you.
Kindly regards,
xxxxx
Van: Peter Claus [mailto:sales@rolandtrade.com]
Verzonden: dinsdag 1 december 2009 15:03
Aan: xxxxx
Onderwerp: Re: Canon D7
Hello,
Can you tell me what kind of cost there are coming up when I order a camera at your store?
It has to be delivered in the Netherlands. The warranty of the camera where can I go for it? In Holland or in a foreign country?
I cant read about clients who has bought a camera at your store. Is there a link to a page where I can find the satisfaction about the deliveries of your firm? Because Im talking about a lot of money when I will buy a Canon EOD D7 (perhaps 2 when my friend will also) By ordering 2 cameras can you make a special offer?
I hope to hear as soon as possible from you.
With kindly regards
________________________________________
Dear xxxxx,
Delivery is free for orders over 400 Euro.
All products include a one-year EU warranty from the original date of purchase.
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If any of your questions have not been answered, then please don't hesitate to Contact Us.
Best regards,
Peter Clous
Email Contacts:
Sales Department:
sales@rolandtrade.com
Technical Department:
support@rolandtrade.com
Billing Department:
billing@rolandtrade.com