Recent content by mpb.com

  1. mpb.com

    MPB transaction problem

    Hi Mick, I know your issue is being looked into but if you could send me a private message with the TX reference number, it would be appreciated. Many thanks, Jamil
  2. mpb.com

    The mpb sponsored competition with exciting prizes

    Really well done to all who participated! Thanks to you, we have an abundance of quality, artful submissions and I get to make our judge Ian's life hard for a week! I'll be back here to reveal the winners next week. ~Jamil
  3. mpb.com

    The mpb sponsored competition with exciting prizes

    Hi all, We've got exactly one week left for you to submit entries to the competition so if you're still undecided—just go for it! I'd also like to reveal that the photos will all go to our resident senior photog Ian Howorth (IG: @ihoworth) who will then choose a winner! We're looking very...
  4. mpb.com

    MPB sponsored competition, with exciting prizes.

    Hi all, Just to make a comment about photoshop - the spirit of the competition is to celebrate the gear and its shot. Our judge (whose identity I will spill the beans on next week after Photo24 in London this weekend-keep your eyes peeled on our Instagram and Twitter for exciting news around...
  5. mpb.com

    MPB sponsored competition, with exciting prizes.

    Huge thanks to the TP team for helping get this over the line, we can't wait to see your submissions—good luck all!! ~Jamil
  6. mpb.com

    Selling to mpb.com, camera not yet received....

    Hi Lynne, Really sorry to see this and I'm eager to get this resolved right away. Please could you send me a private message with your order's 'TX number' ? I can then locate your details and get the team to investigate. ~Jamil
  7. mpb.com

    MPB

    Hi @Sharps Send me an inbox message with your transaction number so I can look into this for you. Zac
  8. mpb.com

    MPB

    Hi @Hunc Send me a message with your transaction number and I'll take a look for you. Zac
  9. mpb.com

    MBP prices?

    Hey everyone, thanks for your comments. We do monitor what's being said and try to get back to everyone. We are always looking at market pricing but, particularly at this time of year with a lot of new releases being announced and shifts in pricing, there are occasional times where we haven't...
  10. mpb.com

    MPB - Awful service - patience required.

    Hi @Ste_S Sorry you've not been able to get through. I've just messaged you to ask for your TX reference number so that I can get one of our customer service team to call you, so please check your inbox on here. Thanks, Clare
  11. mpb.com

    MPB - Awful service - patience required.

    Hi everyone, glad to hear everything is sorted for you now @nandbytes. Again apologies for the delay that some of you have experienced - of course there should have been more general communication (email or text updates) during the process. That would have been a lot more reassuring for you...
  12. mpb.com

    MPB - Awful service - patience required.

    Hi - really sorry about this! I have just messaged you on here as well - we are waiting on an update to hear when this is going to be checked and will let you know. Thanks for your patience through this. Clare
  13. mpb.com

    MPB - Awful service - patience required.

    Hi @ukaskew - I do remember talking to you before about some delays you've experienced previously. We are usually very busy but at certain times of year and at the moment are understaffed with people on annual leave and sickness, but we are hiring and training new employees on our checking team...
  14. mpb.com

    MPB - Awful service - patience required.

    Hi @nandbytes - apologies, I have responded to you in your inbox. Clare
  15. mpb.com

    MPB - Awful service - patience required.

    Hi everyone, we are really sorry to hear about these issues you're facing with our services at the moment. We are facing a backlog of items to be checked at the moment which is causing delays as you have mentioned. We are working really hard to get everything checked and to get back to normal...
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