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- Johnny
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I’m quite excited at the possibility of getting a new eos r and a 24-105 for less than 2k. Given the body alone is 2300 in the UK.
They posted the photo of the item but no idea if its been shipped
The lens turned up an hour ago. Since then i have been trying to get the rear lens cap off so i can test it. Weirdly after using everything i can think of to get it off it doesnt want to move. Email on its way to Einfinity
This is what im currently trying to get it off
10 weeks isn’t too bad actually when my 24-105 F4L failed on me, WEX sent it to Fixation and they had it for almost 3 months before getting it back to me.
Shocking! I would chase them after a week.
After the first week, I pestered them every day, but after the first month of waiting, they issued me with a loan lens as a gesture of good will. Once they finally got my repaired lens back, the assistant at Wex was really surprised that management authorised the repair as it was a little over £300 and the lens itself only cost £440 used, he honestly thought that they were just going to write it off and give me a replacement. Credit to Wex tho for sorting it all out
wow, id still leave it in the sun for a bit
I don't know how long ago this was but WEX and Fixation are now the same company.
I ordered a Sony a6400, Sony 18-105 f4, and a Sigma 30 f1.4.Eos R with 24/105 RF Delivered yesterday by dhl. Absolutely immaculate, new.
One extremely happy customer.
Did the photo show both boxes or only one box?I ordered an a6600 + Sony 70-350G on the Monday and they arrived on the Friday.
They sent a photo of my order and kept in touch through email with tracking number etc.
Will definitely use them again
Getting a bit worried, my photo only showed one lens. I guess I'll have to wait.Both boxes, Bob
I'm sure it will be ok.Getting a bit worried, my photo only showed one lens. I guess I'll have to wait.
It's a good thing the payment was through Paypal so there's always that to fall back onto.
That's what I'm hoping but there is only one order number provided. I guess we'll see.I'm sure it will be ok.
They've maybe shipped as 2 packages?
So is mine at the moment! I bought the ‘6’ from e infinity back in Jan. I do find the lens aperture a little limiting though for portraits, fine for landscapes and general shots, perfect even.Since my earlier post bought a Sony RX100 Mk7 from E-Infinty. Good price, took a little longer to arrive than previous orders, but expected. Very happy, it's getting regular use during my exercise walks when travelling light.
themoney I've savedcorrect taxes and import duties not paid is substantial.
FTFY.
I ordered a couple of grand's worth of gear from them on Friday and received an email yesterday saying "We are pleased to inform you that your order has now been processed and tracking information will be provided to you in 1 to 2 working days in a separate email. Please note we are no longer able to cancel or make changes to your order at this time. You may also find a snapshot of your product(s) below".
And there's a photo of my 3 items in their warehouse (with a million other boxes in the background) next to each other, with 3 order notes neatly placed in front of each item. So that's pretty cool. When do you reckon I might receive the goods?
They say they can't cancel or change the order so can I assume that 'processed' means already dispatched to UK but they just don't have tracking info yet?
It'll be a day or so and you'll get the tracking information, probably 2-3 days after tha it'll be in your hand.
I ordered the RF 100-500mm from Panamoz and I'm currently tracking it from Hong Kong to Dubai, seeing where it goes next while it works its way to me
I ordered a couple of grand's worth of gear from them on Friday and received an email yesterday saying "We are pleased to inform you that your order has now been processed and tracking information will be provided to you in 1 to 2 working days in a separate email. Please note we are no longer able to cancel or make changes to your order at this time. You may also find a snapshot of your product(s) below".
And there's a photo of my 3 items in their warehouse (with a million other boxes in the background) next to each other, with 3 order notes neatly placed in front of each item. So that's pretty cool. When do you reckon I might receive the goods?
They say they can't cancel or change the order so can I assume that 'processed' means already dispatched to UK but they just don't have tracking info yet?
You must have brought me luck, Paul. Email amd tracking just came through!
"We are pleased to inform you that one or more of your items have been dispatched. The tracking number should be recognised by the courier's system within 24-48 hours and since then, you may track your shipment with this webpage:"
Looks like it's already at Heathrow.
'Shipment information received
Wednesday, October 07, 2020 at 09:59
Origin Service Area: LONDON - HEATHROW
-LONDON - UK
Destination Service Area: DOCKLANDS - LONDON - UK
Shipment information received
Wednesday, October 07, 2020
Location: LONDON-HEATHROW - UK Time 09:59'
I think the 'Shipment Information Received' at Heathrow is the notification to them that the package is in transit and destined to arrive with them.
And my RF 100-500mm is now in the UK, UPS say it should be with me in Liverpool by the end of the day
View attachment 294893
Ah, I see. I kind of thought that might be the case.
No worries, will hopefully get it over the weekend or Monday.
I think it will be longer than that. If you look at the above example - the label was created on 29/09 and then it arrived in the UK on 08/10.
I think the 29/09 is the equivalent of your 07/10. So I'd potentially expect delivery either towards end of next week or maybe beginning of the week after.
Note that I'm also expecting a lens from E-infinity and have exactly the same info as you so i.e. my tracking also says Heathrow 9:59 yesterday.
Thank you Mike. Ah right, you also have the same 9:59 info as me.
Yes I think you're correct. Going by Paul's 'label created' date to his delivery date was 9 days. So yeah, maybe Friday 16th at the earliest if I'm lucky!
I've just emailed e-infinity about a query on the snapshot. I asked if all 3 of my items were sent.
At the top of this snapshot I received it shows papers 3079, 3080 and 3081. (I've covered over personal information).
View attachment 294921
But at the bottom of the same snapshot it only shows 3079 and 3081. It kind of looks like there's a third piece of paper tucked between 'DHL' and 3081. Does it look like that might be the missing 3080 but without the text showing?
View attachment 294922
I've just emailed them about the exact same thing, one of my labels is not visible on the packaging either.