Well, just to keep you informed. 48 hours came and went and as of Monday it is over 96 hours and no call from Ben who promised to ring me with regard to the camera to tell me the situation. So I ring at 1.45 and several times more and eventually get a call back.
Ben has now back tracked on giving me a new camera as mine is lost. It is not his call apparently, it's down to a director. So Ben why did you make me that promise to refund my money within 48 hours if you could not do so? Were you lying to me then or now?
Oh I am sending you a new camera within 3-5 working days and will give you a tracking number for DHL asap. Is the camera coming from Hong Kong Ben? Slight pause and harrassed tone, yes it's coming from Hong Kong. Oh so how will it be with me in 3-5 working days? Oh if I get it shipped asap it will be with you in that time?
How do they avoid the VAT on these items?
How can they setup using virtual offices?
Behind on their last tax return and about to be struck off but an appeal to the registrar means that is suspended.
Office of fair Trading has now gone, so who do we complain to about companies behaving below a reasonable standard?
Ah well, I will give it until Friday, after that will get on to HMRC, my credit card people etc and my MP about dodgy dealings from this "company"
Thanks everyone
Rod