How long do i wait for a response from canon CPS ... Platinum user.. not even a thanks dealing with it
Doesn't matter what level of user you are with cps in the uk, you'll get a reply back usually in 2 working days, sounds like a nightmare but why have the shutter changed for no reason?
Hmmm service here is good. You should qualify for a replacement until it’s fixed, no?
I assume from the basics of your decription that "terrible" implies that the shots are mis-focused...yes?I am currently having a nightmare with Canon and my 1DXII at the moment..
I ahve a series of 30 matches for a football association in very dark horrible places.. usually start the ISO at 25600 and it's exactly why I bought this camera..
So in dec I decided to have the shutter replaced as a precaustion as it just passed 500 thousand actuations..
it came back and the pics where terrible.. i contacted canon who said calibration would not be effected.. However they took it back, calibrated and ... no better.. So I had to send again with my 70-200 mkII and they calibrated again.. still not mucb better
the amount of testign and failing i ahve to do and not much time other at paid jobs I ahve gone last resort.. sent a load of test pics and long letter to the canon CPS rep almost begging for help... Two of the 30 jobs have gone and i struggled.. needs sorting urgent
I assume from the basics of your decription that "terrible" implies that the shots are mis-focused...yes?
Not much to go on, Tony, but are you shooting using a "custom mode"....C1, C2,C3 ?I presume so but the problem might be deeper.. .......
I have to say, I did not like the fuzziness of the images from my 1dx2 at 6400. Anything above that was largely not usable.Its hard to explain.. the pics look too noisy or fuzzy and this shows most at higher iso... whatever mode i shoot in is irrelevant if the pictures where clean and pin sharp before the replacement shutter and unusable after ? thats after canon had the camera and lens to calibrate
i sent canon cps a detailed email and then i sent a series of pics taken with the 1dxII and 70-200 that canon calibrated the body to the lens..... then with a 1dx and same lens same settings... at iso 12800 and 25600 at 70 and 200 .. on them all the 1dxII is no better than the 1dx if not worse
sent by "wetransfer" as each pic is JPG and RAW ... They have dowmloaded the pics but still no reply
That's why I asked about "custom modes". One of my MkII's suddenly didn't look so good at night but was fine during the day (less challenging and stopped down more). I used it with a 300/2.8 MkI which required no AFMA and it was disabled in the menu. When I got the 300/2.8 MkII it needed some adjustment and I then enabled AFMA ....the results were fine using AV but still poor at night when I use a "custom mode" I have set up. It transpires that a custom mode saved with AFMA disabled will always have AFMA disabled even if it's subsequently enabled in the menu.....resaving the custom mode sorted it.I ahve had this camera for 2 yrs from new.. its been fantastic and i know what its capable of and what it should be producing as I use it a lot in extreme conditions..
Have you posted any images here taken with your 300 mk2?That's why I asked about "custom modes". One of my MkII's suddenly didn't look so good at night but was fine during the day (less challenging and stopped down more). I used it with a 300/2.8 MkI which required no AFMA and it was disabled in the menu. When I got the 300/2.8 MkII it needed some adjustment and I then enabled AFMA ....the results were fine using AV but still poor at night when I use a "custom mode" I have set up. It transpires that a custom mode saved with AFMA disabled will always have AFMA disabled even if it's subsequently enabled in the menu.....resaving the custom mode sorted it.
No. IMO, it's pretty much indistiguishable from the MkI when used for sports and I only changed because Canon withdrew support for the MkI.Have you posted any images here taken with your 300 mk2?
Fair enough.No. IMO, it's pretty much indistiguishable from the MkI when used for sports and I only changed because Canon withdrew support for the MkI.
Anyone reccomend a third party that works well ?
That would defeat the object really of having the wireless transmitter and the on laptop live view. I like that side of things - just wondered if there was a way to turn off the camera screen.Do you need live view? To save battery you could fix the focus and settings and use a remote trigger to take the shots. I’m not sure if you can do that with the wireless transmitter. Normal remote triggers would work.
Any idea how?As far as I know you can turn off the live view screen during remote/tethered shooting.
Good question.Any idea how?
If you find out a way - please do let me know - it seems sensible that you might want to turn off the screen when sitting 100m from the camera and using the wireless adapter....Good question.
I'll check later but I think it's in the canon camera control software.
If you find out a way - please do let me know - it seems sensible that you might want to turn off the screen when sitting 100m from the camera and using the wireless adapter....
Thanks for checking it seems like it might not be an option then....I owe you an apology.
I tried turning it off during LAN connection as I felt sure it was the Disable Live View option in the camera or camera control window.
Needless to say, I failed.
Good idea but not much use in a field (which is where I want to use it)You could always buy the AC adapter so you don't need to use a battery.
Yes - that’s possible but it ‘clunks’ when turning on (live view activation) which would scare a bird away before getting the shot.. prefer to be ready to hit the shutter. I’m getting about an hour and a bit per battery which isn’t much considering the size of the things..Can you switch the camera off and on remotely? Not ideal but another way to preserve battery?
I hadn't considered that - I'm going to give it a try later to see if it makes a differenceI might be missing the point but simply turning the LCD brightness setting to '0' effectively switches of the screen.
Bob
Just to make you aware of the methodology.....I hadn't considered that - I'm going to give it a try later to see if it makes a difference