Canon 5D MKIII official owners/users thread, anything related to the 5D MKIII

Cheers - I'm thinking I'll forgo the shoulder strap and move to a hand strap. Trouble is I've got used to shooting/carrying it that way for years now.
 
I was the other way around. I never used a shoulder strap until I got my 5D. I always used a very short strap wrapped around my hand.
When I got my 5D I found it was just a bit too heavy to use like this, and then I got the 24-70 and this was confirmed :).
 
dave_bass5 said:
I was the other way around. I never used a shoulder strap until I got my 5D. I always used a very short strap wrapped around my hand.
When I got my 5D I found it was just a bit too heavy to use like this, and then I got the 24-70 and this was confirmed :).
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Try it with a 70_200 hehe
 
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So update on my email to my local Canon CPS rep, I got the following response from Canon Services and support...

Thank you for your request and for contacting Canon. I am sorry to hear that the paint has worn on your 5D MK III.
It has not been mentioned in any of the 5D MK III documentation that the paint has been altered in the manufacturing process for this camera.

Unfortunately, Canon does not offer touch-up paint for any cameras or devices. If a camera is cosmetically damaged I can only suggest that this is sent to us to have the covers replaced. However, this will be a chargeable procedure.

So the only thing they'll offer is to replace the covers at no doubt an expensive cost.
Anyone else got any similar wear? Anyone else tried any touch up paint?
 
What did you actually say? Did you phrase it as a question or were you more 'strident' and ask "Do you think it's acceptable for a 'flagship pro' model to wear like this after such a short space of time?
 
Sadlybrokeboy said:
What did you actually say? Did you phrase it as a question or were you more 'strident' and ask "Do you think it's acceptable for a 'flagship pro' model to wear like this after such a short space of time?
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Nope - pointed out the differences between my 4 year old 50D with 120k Images and 15 month old 5D mk3, explained I didn't think such an expensive body should wear like that and asked what could be done.

According to them, and possibly reading between the lines, no-one else has issues and it's down to my misuse
 
Byker28i said:
Nope - pointed out the differences between my 4 year old 50D with 120k Images and 15 month old 5D mk3, explained I didn't think such an expensive body should wear like that and asked what could be done.

According to them, and possibly reading between the lines, no-one else has issues and it's down to my misuse
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Yep - that's how I read they implied it - but to me that doesn't wash, something that new shouldn't be wearing like that - I know it's only cosmetic - but there's two issues here 1) How do you know it's only costmetic and 2) what happens when you want to re-sell the camera.

I'd get arsey and say that this isn't acceptable, the camera isn't fit for purpose and you want it remedied correctly - out of warranty of not, I'd not expect that level of camera to have paint flake off like that!
 
Byker28i said:
pointed out the differences between my 4 year old 50D with 120k Images and 15 month old 5D mk3,
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Surely the difference is that the 5D MkIII body covers are made of Magnesium Alloy which has to be painted black, whereas the 50D body was covered in black plastic.

My 1D cameras all show paint wear on areas that aren't covered in other additional materials (rubber, vinyl etc).

Personally, I'd accept this as normal wear and tear for a body constructed in this way. My old film bodies used to reveal brass and other materials through worn or chipped paint, back in the dim and distant past; it was accepted as an indication of usage and hard won 'war wounds'.

You obviously disagree. I wish you well in pursuing it further with Canon.
 
TonyHall said:
Surely the difference is that the 5D MkIII body covers are made of Magnesium Alloy which has to be painted black, whereas the 50D body was covered in black plastic.

My 1D cameras all show paint wear on areas that aren't covered in other additional materials (rubber, vinyl etc).

Personally, I'd accept this as normal wear and tear for a body constructed in this way. My old film bodies used to reveal brass and other materials through worn or chipped paint, back in the dim and distant past; it was accepted as an indication of usage and hard won 'war wounds'.

You obviously disagree. I wish you well in pursuing it further with Canon.
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Actually the 50D is also a magnesium body that's painted. No plastic on that, hence the comparison.
Did you see the image I posted as to the amount of wear just from rubbing against my clothing?




canons solution is to replace the casing, I've asked for an expected cost.
However - will this resolve the issue or am I looking at a similar thing in another years time?
 
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Byker28i said:
Actually the 50D is also a magnesium body that's painted. No plastic on that, hence the comparison.
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My mistake - sorry.

I confess my knowledge of Canon cameras other than 1Ds and 5Ds (which I use daily) is virtually non-existent and I should've done some research rather than comment based on assumptions. Please accept my apologies for this.

Byker28i said:
Did you see the image I posted as to the amount of wear just from rubbing against my clothing?
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Yes.

While this wear and tear isn't particularly attractive, it doesn't affect the way the camera functions. It is merely indicative of the way you choose to carry the camera.

My opinion is that a camera is a tool to be used for producing pleasing photographs, not a jewellery item or an investment piece that should retain optimal resale value regardless of usage.

Byker28i said:
However - will this resolve the issue or am I looking at a similar thing in another years time?
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Obviously it'll only resolve the wear issue in the very short term unless you change the way you carry it. Or if Canon change the way it paints the body parts.

Find out the cost; then if you decide to sell it, decide whether it's financially sensible to replace the parts in order to augment its resale value.

However, if you discover others have carried 5D MkIIIs in exactly the same way, for similar amounts of time (hours carried as opposed to shutter actuations), and don't exhibit similar wear then you'll have some evidence to pursue it further with Canon. Unfortunately evidence on the internet points to others who have experienced similar wear to their cameras.

Is it ideal? Obviously not.
Does it affect the quality of your photos? No.
Would I personally worry about it? No.

I'm sorry you've experienced this issue and I wish you well in getting some satisfaction from Canon. Hopefully over time evidence will materialise that demonstrates there was a problem with paint application for a number of cameras and Canon will do something about it. I wish you well.
 
Cheers Tony.
Love the way the camera works, noticed the wear but was using it lots and then decided to do something about it and ask the Canon CPS rep if this was normal.
I don't sell my kit, just keep it, use it so resell isn't the issue.

I honestly havent changed the way or place I carry my camera nor use it. Same bag, same way of carrying, same type of body, hence the query on here and to the canon rep if anyone else has similar.
 
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Hi, sorry I've not been on here much lately. But I need some advice, I seem to be getting a lot of shots OOF just now or the focus is just slightly off. For example aiming at my daughter (who for once is stood still) she's a touch OOF while the child directly behind her is pin sharp! I have noticed this mostly with my 70-200 so wondered if it's a weight issue but I'm used to it now. I'm also doing a lot of shoulder physio so weakness isn't an issue!

Has anyone got any tips as to how I can test my camera and lenses to find out if it's just me that's the issue or something I've accidentally done in camera?

I was using the expanded single point AF with AI servo, and case 2!
 
I tend to use one focus point and I only use AI servo for moving subjects. I thought the expanded ones tended to focus on whatever is nearest.

Case 2 ignores possible obstacles, so if you're wavering a bit, that might be why it would focus behind your daughter, because it perceives her as the obstacle? Just a guess.

I am very much an amateur, but to check the focus I would put it on a tripod to ensure it's not you that's moving.
 
I've had this camera over a year now and the AF system is still baffling! I have switched back to single point for AF now, I'll give that a try!

Oh and on the paint issue, my camera only has a small scratch and I wear it on a shoulder strap all the time! I would be grumbling to Canon massively if that was my camera!
 
I use mine on case 1 for most things. I sometimes switch if I'm shooting sports. I did experiment at one time when photographing kite surfers, but I think case 1 came out tops then. It was hardly a controlled test though :confused:
 
Sadlybrokeboy said:
I'd get arsey and say that this isn't acceptable, the camera isn't fit for purpose and you want it remedied correctly - out of warranty of not, I'd not expect that level of camera to have paint flake off like that!
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Whilst some people would be upset it had worn (I wouldn't be that fussed myself, my cameras are tools to be used) how do you work out it's not fit for purpose? Have a think to yourself about those words, what is the purpose of a camera? To take photos. Does this detract from the camera's ability to take photos? No. As such you'd just sound silly.

Sorry, one of my pet hates is people incorrectly quoting law (having studied it for 3 years at degree level).
 
Mark,

Whilst I accept your points, I'd counter that whilst it's a tool and yes you do expect some wear and tear, I would also say you have a more than reasonable expectation of the finish to last, after all the number of actuations isn't that high and neither is the age.

You don't know what this loss of this finish has to the weather sealing or anything like that.

However, I'm not going to argue about it :) I think the OP is taking the right approach.

Cheers,

Matt
 
markmullen said:
Whilst some people would be upset it had worn (I wouldn't be that fussed myself, my cameras are tools to be used) how do you work out it's not fit for purpose? Have a think to yourself about those words, what is the purpose of a camera? To take photos. Does this detract from the camera's ability to take photos? No. As such you'd just sound silly.

Sorry, one of my pet hates is people incorrectly quoting law (having studied it for 3 years at degree level).
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I am in the same boat with this view. It's a tool used to make images, not an ornament or a fashion item. I think the paintwork coming off is down to whatever it has been rubbing against. Hardly makes 1 iota of difference to its photographic output.

Mine has had heavy use already and there isn't a mark on it

Either way it wouldn't bother me at all
 
But if you are hanging it on your hip or thereabouts and letting it swing freely enough to wear the paint off then the reasonable man in the street might think that you are a bit easy come easy go with all your gear.

At the first sign of wear surely the responsible owner would have looked at his attitude to the gear and not carried on to finish up with this amount of "damage". (And don't call me Shirley")
 
OK, Mickledore, lets get this straight as you haven't read my posts.

it's not 'sung about freely' just carried over my shoulder, usually with a hand on the front edge of the strap to stop it swinging about. The wear has been from the movement of my clothing from the top of my leg as I walked. Once the paint started wearing then it wore very quickly, it went from slight wear to that in 3-4 weekends. As I was shooting an assignment and it was being used it got progressed with Canon after that work had been completed.

Canon have stated they are not aware of similar issues and so it's the way I've used it. I've not changed the way I've used it compared to my 50D which I used for 4 years and over 120K shots taken. They are unable to give me an estimate of a price to repair, quoting an hourly rate and parts but this would replace the casing. As such and with the expectations it will do it again, I will seek alternatives and also apply some tape to avoid future wear. I don't sell on my cameras as I buy and use them so that's not an issue to me.

It works fine, just a little unsightly. I thought I'd make Canon aware via CPS in case there was an issue with the paint. I'm also making other users aware of the possible wear rate via this thread.
 
Have just joined the 5D3 club \o/ - loving it so far!
 
I updated the firmware on my 5d mk3, had never done it before had loads of problems, it turned out to be the eye fi card I had in the second slot was causing the problems, took it out and everything started to work again, just thought this may be useful to someone if they are doing the same thing.
 
just bought myself a 5 D MKIII and really impressed with it.I had just started to read the custum functions when i heard that a Emirates A380 was coming to my local airport for a visit. The roads around the airport were mobbed so i went up to the top of my road and shot some pic's from there.Used my Canon 300mm 2.8 with 1x4, iso 200 f6.3. and monpod from a distance of 1.7k away.View attachment 10018
 
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Had mine since Feb 2014, 2 weeks before the intro of the Spring cashback, however haveing spent a few £££'s they agreed to honour this purchase and I recieved my cashback :) . AF is super fast and flawless, low light is exception, but this has more than likley been said before.
I shoot a lot of Horse events and some inside, no need for either on / off flash now, coupled with my 70~200 F2.8 preformance is outstanding.. :)
 
Just bolted my new BG-E11 onto the 5D3. Wouldn't ever use a camera without a grip these days.

Solid as a rock and feels even better in the hand than the BG-E7 on my 7D which was already very good. Incredibly sure grip on it and the additional joystick on the grip is a godsend - it's something that annoys the hell out of me on the 7D.
 
Byker28i said:
OK, Mickledore, lets get this straight as you haven't read my posts.

it's not 'sung about freely' just carried over my shoulder, usually with a hand on the front edge of the strap to stop it swinging about. The wear has been from the movement of my clothing from the top of my leg as I walked. Once the paint started wearing then it wore very quickly, it went from slight wear to that in 3-4 weekends. As I was shooting an assignment and it was being used it got progressed with Canon after that work had been completed.

Canon have stated they are not aware of similar issues and so it's the way I've used it. I've not changed the way I've used it compared to my 50D which I used for 4 years and over 120K shots taken. They are unable to give me an estimate of a price to repair, quoting an hourly rate and parts but this would replace the casing. As such and with the expectations it will do it again, I will seek alternatives and also apply some tape to avoid future wear. I don't sell on my cameras as I buy and use them so that's not an issue to me.

It works fine, just a little unsightly. I thought I'd make Canon aware via CPS in case there was an issue with the paint. I'm also making other users aware of the possible wear rate via this thread.
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Mine has wear on the corner too from shoulder strap use when I had a pair of cargo shorts on with a zip closing pocket. I was annoyed at first but soon got over it and stopped worrying. I have no intention of selling it on any time soon and really don't doubt that when/if I do that it will have minimal impact on resale value.

I bumped into an an old mate from work at an exhibition last year. He now has his own photography business specialising in Defence (armed forces and prime contractors), so as you might expect he works in some harsh environments. He too shoots a mk3 and when I saw the state of his it put the minor wear on mine into perspective.
 
I have some questions question about the 5d3:

auto iso:

on my mk2 auto iso only works in AV/TV, and sets the shutter speed to 1/focal length- when shooting a wide angle lens I get motion blur and there's no way of 'speeding up the shutter' without flicking over to M or TV

with the 5d3 can you shoot auto iso in M mode (this would solve shutter speed problems and mean my aperture was fixed), and still get exposure compensation?

responsiveness:

my 5d2 takes about a second to display the image on the screen, when i'm shooting in nightclubs I want to glance down to review the image immediately after taking so I can adjust settings and take another shot before the subject has even realized i'd taken the first shot- the 5d2 is too slow for me in this, is the 5d3 quicker to display the image?

the rate button:

I use the protect button on my 5d2 to pick the best images, but then there's no way to select only the 'rated' images, so I can scan though them quickly or even just see how many 'keepers' i've shot that session- on the 5d3 is there a way to show only rated images? I know there's a slideshow feature but basically what I want is to be able to 'rate' as I shoot, then keep checking my 'rated' folder, and when it hits 150 pics I know that i've done what i'm paid to do and can go home, at the moment I have to count up in my head the 'rated' images! also do the ratings transfer over to lightroom?

card slots:

I use SD exclusively, due to cost concerns and ease of use (they go straight into my laptop)- I use a CF to SD adaptor on the 5d2, with the 5d3 I know the SD slot isn't UHS compatible (not that it really matters as I doubt i'll fill the buffer), but how would performance be using an SD card in the CF card slot with the adaptor (like using the adaptor because yes SD cards are too small! and easily lost!)
if the CF card slot writes faster than the SD, then perhaps using a fast (I use 600x) SD cards in the CF card slot is a great alternative to expensive CF cards!
 
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