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I’ve today experienced the fabled Fuji service centre. I had a card slot issue develop in my T3 but due to work commitments in December I couldn’t send it off for repair (even though I’d booked it in late November!) so I worked with a single card (that’s taking myself out of my comfort zone I can tell you) anyway I called on Monday and explained my situation and the guy said it’s fine send it in with the packaging they’d supplied me in November. Received a text this morning saying it’s fixed and on its way back! They would have received it on Wednesday. That’s incredible service normally, let alone mid pandemic.
Hats off to them for the service
Hats off to them for the service